Gusto Review 2023: Features, Pros & Cons

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With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place. Gusto is proud to serve businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. It was very easy to create an offer letter template that you can reuse to save time. You simply choose a schedule—Gusto automatically suggests one for you—and confirm state tax details based on where employees are located. In the pay tab, we didn’t see a financial goals tool, and when trying to set up the paycheck splitter, the “add bank account” button wasn’t responsive.

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ADP’s pricing structure is more complex than Gusto, and the additional costs can increase quickly, with extra fees for benefits administration and time tracking. Gusto’s Plus and Premium plans come with time tracking tools for payroll or project tracking, so employees and contractors can track their hours using the Gusto Wallet app. Their hours then sync up with payroll, making it easy to run payroll tied to an hourly rate. Though these features are available to Gusto Plus or Premium customers only, customers opting for Simple can integrate with several external time tracking tools such as Deputy, Homebase and QuickBooks Time. Gusto allows employees to access and manage their own information by offering individual profile accounts. Users can download the Gusto mobile app, or sign in from the web, to view payday data, edit tax details, see available PTO and even clock in and out right on their phone.

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The platform even includes extras, such as automated charitable donations and a wallet that helps employees have more control over how and when to use their money. We evaluated Gusto’s platform to help you decide if it’s right for your business. ADP’s small business solution, RUN, caters to companies with fewer than 50 employees. Plans can be customized to fit your needs and come with features such as automatic tax filing and reports, easy employee payroll and available add-ons for marketing and legal assistance.

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Otherwise, it’s easy to create your own report related to either employee information or payroll by selecting what variables to include. It was easy to manually add an employee or independent contractor by entering their name, email address and other crucial information. The platform offers a checkbox option to invite the added employee gusto login app or contractor to fill out the rest of the information themselves. Though this process was straightforward, entering several people manually could get tedious for companies with high hiring volume. Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team.

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Based on what we were able to play with in the platform, Gusto guides you through payroll and benefits management in a way that makes these processes less overwhelming. You can be sure you’re doing things in the right order without missing a step. Gusto files employee W-4s and contractor W-9s as part of their profile setup, and it creates and distributes W-2 and 1099 forms each January for tax returns. You can also elect to have Gusto automatically file a new hire report in an employee’s state when you hire them.